Returns & Exchanges

At Flourist, we take pride in the quality of our freshly milled grains and dry goods; however, due to the perishable nature of our products, we cannot accept returns on food items once they have shipped. If you encounter an issue with your order or receive a damaged item, please contact our support team within 14 days of delivery for a resolution.

Return Process

• 1.
  Inspect Your Shipment

  Upon arrival, please carefully examine your package for any signs of damage or missing items from your order summary.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and clear photos of any damaged packaging or product quality concerns.

• 3.
  Review Process

  Our quality assurance team will review your claim within 2 business days to determine eligibility for a replacement or store credit.

• 4.
  Resolution Delivery

  Once approved, we will immediately initiate a replacement shipment or issue a digital gift card for the value of the affected items.